wk71's Privacy Policy

1. Introduction & Purpose

wk71 is a safe and trusted online gaming platform for players in Bangladesh. We believe that every user's personal information is their own asset, and keeping that information secure is our ethical responsibility.

Through this privacy policy, we aim to clearly explain what information wk71 collects, how it is used, how long it is stored, and under what circumstances it may be shared with third parties. Our goal is to always remain transparent and earn your trust.

This policy applies to the wk71 website, mobile version, and all related services. If you no longer wish to use our services, please contact the support team to close your account.

2. What Information We Collect

wk71 collects certain necessary information to operate its services properly. This information falls into two main categories:

2.1 Information You Provide Directly

When you create an account on wk71 or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment information (bKash, Nagad, or Rocket account number)
• Documents required for identity verification (national ID card, etc.)
• Any information provided when contacting support

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time spent on the platform and browsing patterns
• Transaction history and gaming activity
• Information collected through cookies and similar tracking technologies

3. How We Use Your Information

wk71 uses collected information only for specific, legitimate, and clearly defined purposes. We never use your information unnecessarily.

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To provide gaming, betting, and payment services without interruption.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Age Verification: To confirm that our platform is used only by those aged 21 or above.
• Customer Support: To resolve your complaints and questions promptly.
• Platform Improvement: To analyze and improve the user experience.
• Legal Compliance: To comply with applicable laws and regulations.
• Communication: To send important updates, security notices, and account-related information.

4. Data Storage & Security

We follow the highest industry standards to protect your information. All data stored on wk71 servers is secured through SSL (Secure Sockets Layer) encryption.

4.1 Technical Security Measures

• 256-bit SSL/TLS encryption technology in use
• Data stored in secure data centers
• Regular security audits and penetration testing
• Two-layer access control system
• Firewall and intrusion detection system

4.2 Data Retention Period

wk71 retains your information for as long as your account is active or as long as required to fulfill legal obligations. Even after an account is closed, some information may be retained for a defined period to meet legal requirements. Once no longer needed, data is securely deleted.

5. Data Sharing & Third Parties

wk71 never sells your personal information or shares it with third parties for advertising purposes. However, sharing may be necessary in certain specific situations:

5.1 Service Provider Partners

Only the minimum necessary information is shared with the relevant payment gateway for payment processing (bKash, Nagad, Rocket). These partners have their own privacy policies and are committed to data protection.

5.2 Legal Obligations

Information may be disclosed in response to a court order, a directive from a regulatory body, or a lawful request from a law enforcement agency. In such cases, we provide only the information that is legally required.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify users before such changes take place and provide details of the new policy.

6. Cookie Policy

wk71 uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your experience.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To monitor platform usage and drive improvements.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, please note that disabling certain cookies may limit some platform functionality.

7. User Rights

Every user of wk71 holds specific rights regarding their personal information. We respect these rights and are committed to upholding them.

• Right to Access: You have the right to know what information we have collected and stored about you.
• Right to Correction: If any of your information is inaccurate, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you have the right to request that your personal information be deleted, though this may not be fully possible where legal obligations apply.
• Right to Object to Processing: The right to object to the processing of your information for specific purposes.
• Data Portability: In some cases, you may receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at [email protected]. We will verify your request and do our best to respond as quickly as possible.

8. Protection of Minors

wk71 is an entirely adult platform intended only for those aged 21 or above. We do not knowingly collect information from minors.

If we become aware that a person below the age limit is using our platform, we will immediately close the relevant account and delete the collected information. If you believe a minor is using our platform, please notify us right away.

9. External Websites & Links

The wk71 platform may occasionally reference third-party websites. wk71 is not responsible for the privacy practices of those external sites. We recommend that you read the privacy policy of any external site before visiting it.

Payment services (bKash, Nagad, and Rocket) operate under their own privacy policies. Those policies apply when you transact on their platforms.

10. International Data Transfers

In some cases, your information may be processed or stored on international servers. In such cases, wk71 ensures that all international data transfers are conducted under adequate safeguards and that your information is always protected in accordance with the standards described in this policy.

11. Policy Changes & Updates

wk71 may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email and clearly announce it on the website.

If you continue to use the platform after a policy change, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly. The date of each update will be noted at the top of the page.

12. Responsible Gaming & Data Protection

wk71 is committed not only to data protection but also to ensuring responsible gaming. We can analyze your gaming patterns to identify unusual behavior and, where needed, offer assistance. This analysis is conducted in complete confidence and is used solely for the player's wellbeing.

To learn more about responsible gaming, visit our Responsible Gaming page.

13. Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us directly. Our dedicated support team is available 24/7 in Bengali and English.

Email: [email protected]

We take every complaint seriously and are committed to providing a resolution as quickly as possible.